Conference Day 2

8:45 AM - 9:00 AM Chairman's Welcome

9:00 AM - 9:45 AM Developing a holistic approach to loss prevention and profit protection at Guess

  • Establish how to move your department from a supportive investigative team to a business enabler to ensure consistent investment and value-add even when shrink is below 1%
  • Determine how to leverage root cause analytics and integrate business metrics and KPIs to optimise the performance of each store within your estate
  • Identify how to leverage these metrics to form the foundation of an enterprise-wide business intelligence platform that support all areas of the business
  • Discover how to set up the right level of loss prevention technology by meeting and integrating retail leaders' needs of store intelligence

9:45 AM - 10:30 AM Shifting the loss prevention goalposts from Shrink to Total Loss

  • Assess the differing areas contributing to total loss, including corporate policies, corporate liabilities, supply chain, and both know and unknown operational loss
  • Determine how to increase accessibility to information surrounding all these factors to design and implement an holistic loss prevention and inventory management strategy
  • Establish how to unite departments under the shared vision of reducing total loss to assign both responsibility and accountability for loss prevention across all areas of your business

10:30 AM - 11:15 AM Increasing inventory visibility and stock file accuracy at Michael Kors

  • Discover how to leverage your inventory control function to bridge the gap between the financial and operational worlds
  • Assess how Michael Kors are increasing the frequency and accuracy of their count cycle across over 195 stores and concessions to can full inventory visibility and maximise sales opportunities
  • Identify the supporting technologies that will ensure virtual stock file accuracy and omni-channel inventory visibility

11:15 AM - 11:45 AM Networking Refreshments

11:45 AM - 12:30 PM Tackling retail crime in the Second-Hand and Resale Market

  • Hear how the CeX retail estate is being transformed to enhance safety and security across both the low- and high-value product ranges
  • Discover how the growing DeX retail estate are adopting robust product authentication processes to identify grey market, stolen or fake goods early and reduce incidents of product seizure
  • Determine how to collaborate effectively with local police, brands and other retailers to ensure only legitimate goods are bought and sold across the local community

12:30 PM - 1:15 PM Loss prevention on a budget: Doing more with less

  • Weigh up the benefits and disadvantages of centralised vs decentralised loss prevention departments in effective strategy creation
  • Discover how to leverage real-time store analytics and KPIs to enable dynamic allocation of key staff and resources
  • Determine how to develop effective training programmes for operational staff both in-store and across the supply chain to ensure ‘right first time’ strategy implementation
  • Identify the role of automation in reducing headcount and cost – which processes can be underpinned?

1:15 PM - 2:15 PM Networking Lunch

2:15 PM - 3:00 PM So What’s Next? - Interactive Action Plan Development Session

Reflect on the last two days of learning in this interactive guided thinking exercise, where you’ll identify the gaps in your current Loss Prevention and Inventory Management strategies, and work in your tables to determine the steps you need to take to rectify them. Make sure you go back to the office with a clear action plan of processes to optimise, technologies to capitalise on and mindsets to shift to drive value-adding change across your business.

3:00 PM - 3:30 PM Chairman's Close & Networking Refreshments

3:30 PM - 5:00 PM Post-Conference Masterclass: Reducing Risk Along the Supply Chain to Achieve Consistent On-Shelf Availability

  • Establish how to improve co-operation between distribution and retail operations to ensure seamless and secure transfer of stock across your retail estate
  • Assess how to leverage physical and digital audit measures, POS analytics and reporting to identify phantom inventory and engage with this insight to return stores to an in-stock position
  • Determine how to pinpoint the root causes of stock file inaccuracy to ensure virtual inventory reflects reality, and continued on-shelf availability